Privacy Policy

CSS respects your privacy and is committed to protecting your personal information that you provide to us. This Privacy Policy explains our policies and practices regarding the use and disclosure of your personal information by CSS. CSS reviews and updates this Privacy Policy from time to time as needed without notice. By using our CSS services, you consent to the collection, use, and disclosure of your personal information by CSS as explained below.

What Information Do We Collect?

When you use our services, you provide us with data that may include the following:

Name and contact data. Your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials. Passwords, password hints, and similar security information used for authentication and account access.

Demographic data. Data about you such as your age, gender, country, and preferred language.

Payment data. Data to process payments, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument.

Subscription and licensing data. Information about your subscriptions, licenses, and other entitlements to our products.

How Do We Use The Information We Collect?

If not otherwise described in this policy, we may process personal information collected from or about you for any of the following purposes:

▪ To respond to and record your requests, whether it be a product purchase, a downloaded whitepaper, or product demonstrations and evaluations.

▪ To provide the products, communicate with you about our products and fulfill any contractual obligations we may have with you including providing post-purchase technical support, implementation services, and updates for the products.

▪ To set up your account and to provide our services to you and to your End Users.

▪ To manage and verify your account and the identity of users of the products.

▪Processing of payments.

▪ To deliver live or online events such as training seminars or conferences, including third party events we sponsor.

▪ The server log files, to allow you unhindered and trouble-free access to our services and to improve the security of our systems.

▪ To support and troubleshoot our services and to respond to queries.

▪ To respond to feedback, survey data, and product reviews, including for product improvement purposes.

▪ To provide product testing or product demos.

▪ For any other legal, business, or marketing purposes that are not inconsistent with the terms of this policy.

▪ To protect against, investigate and prevent fraudulent, unauthorized or unlawful acts against us, you and third parties.

Further, we process your data in order to inform you about our products and services by means of our newsletter or other information. Sending you such information is based on your consent.

In addition, we process your data to comply with statutory reporting requirements, audit, compliance, risk management, court summonses, court decisions or other court orders.