Mobile Terms of Service

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Mobile Terms of Service

Effective Date: February 20, 2025

By providing your mobile phone number and opting into SMS communications from LeakSense, you agree to receive text messages from us under the following terms.

1. Program Description

LeakSense sends SMS messages related to:

Appointment reminders
Service updates
Account notifications
Promotional offers (if applicable)
Customer support communications

Message frequency may vary.

2. Opt-In Consent

By submitting your phone number through our website, forms, verbally, or through other channels, you expressly consent to receive recurring automated text messages from LeakSense at the number provided.

Consent is not a condition of purchase.

3. Message Frequency

Message frequency varies depending on your interaction with LeakSense services. Typical messaging frequency is approximately two messages per month, though this may vary.

4. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

You will receive a confirmation message and no further messages will be sent unless you opt in again.

6. Help Instructions

For help, reply:

HELP

Or contact us directly at:

Email: info@leaksense.io
Phone: 510-578-8849

7. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

8. Privacy

Your information will be handled in accordance with our Privacy Policy.

LeakSense does not sell or share mobile numbers or SMS opt-in consent data with third parties for marketing purposes.

9. Eligibility

Participants must be 18 years or older or have permission from a parent or legal guardian.

10. Consent Collection (Opt-In Method)

LeakSense may obtain SMS consent verbally, through web forms, written forms, or other customer interactions.

When consent is obtained verbally or through direct communication, LeakSense representatives may use the following script:

"As part of our service we can send you automated text alerts regarding LeakSense technology and services. We typically send around two messages per month. Message and data rates may apply depending on your mobile phone service plan. At any time you can get help by replying HELP to these texts, or you can opt out completely by replying STOP. Our Mobile Terms of Service are available at https://leaksense.io/legal/mobile-terms and our Privacy Statement can be found at https://leaksense.io/legal/privacy. Please reply with 'yes' or 'no' to indicate if you would like this service."

Consent is recorded only when the customer explicitly confirms their willingness to receive SMS communications.