Contact Info

229 E Washington Blvd, Los Angeles
+1 (310) 555-1234
info@leaksense.io

Installation Services

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Installation Services

Water Submeter Installation for Multifamily Properties

LeakSense provides retrofit-friendly installation for unit-level water submeters and (when included) shutoff valves in multifamily properties. We start with a site assessment, coordinate access with your team, and complete system setup to minimize disruption to residents and operations.

For leak protection features, see leak detection with automatic shutoff, and for usage visibility and billing use cases, see water submetering and unit-level metering.

Installation Process and Documentation Support

Installation requirements can vary based on project type and local jurisdiction. We help by documenting the installation, capturing required records, and providing reporting exports that can support permitting, compliance workflows, and billing readiness.

Our installation process begins with a comprehensive site assessment, reviewing existing plumbing infrastructure, identifying optimal meter placement locations, and designing a network topology that ensures reliable data transmission throughout your property. We coordinate with property management to schedule installations during convenient times, minimizing resident inconvenience.

If you have compliance questions, see our compliance support overview.

Licensed & Insured Technicians

All installation personnel are licensed plumbers with specialized training in IoT metering technology and California code compliance.

Minimal Disruption

Retrofit-friendly approach designed to reduce disruption in occupied buildings. Installation time and shutoff needs vary by plumbing access and site conditions.

Installation Timeline & Process

Installation timelines vary by unit count, plumbing access, resident scheduling, and whether shutoff valves and gateways are included. A typical project includes meter installation, optional shutoff valve setup, gateway configuration, system testing, and documentation for your records.

For occupied buildings, we provide advance notice to residents, coordinate access schedules with property management, and offer evening or weekend installations when needed. Our technicians are background-checked, uniformed, and trained in professional resident interaction to ensure a positive experience.

What's Included in Installation

Site Assessment & Design

Pre-installation survey identifying optimal meter locations, plumbing access points, and network design with signal strength mapping.

Hardware Installation

Flow meters, motorized shutoff valves, gateways, and battery backup units installed at each unit and common area connection.

System Configuration

Network setup, sensor pairing, baseline calibration, alert threshold configuration, and integration with property management software.

Testing and Documentation

System testing, verification checks, and a documentation package (photos, device records, and reporting exports as needed).

Post-Installation Support

Installation doesn't end when our technicians leave. LeakSense provides comprehensive post-installation support including:

30-day monitoring period with daily system health checks and anomaly investigation
Property manager training on dashboard usage, alert management, and resident communication
Resident communication materials including FAQ documents and usage portal instructions
On-site follow-up to address any installation issues or system optimizations
Technical support with response times based on issue severity and support plan
Warranty coverage on all hardware and installation workmanship

New Construction vs. Retrofit

New Construction: For properties under development, LeakSense coordinates with general contractors and plumbing subcontractors to integrate metering infrastructure during the rough-in phase. This approach offers the most flexibility in meter placement and minimizes visible hardware in finished units.

Retrofit Projects: Existing buildings present unique challenges including varied plumbing configurations, occupied units, and accessibility constraints. Our retrofit specialists excel at adapting to site conditions, working around existing infrastructure, and maintaining resident satisfaction during installation.

Service Areas

LeakSense installation services are available across California. We coordinate scheduling and rollout plans for single properties and multi-property portfolios.

Installation Stats

Site assessment
Confirm plumbing access and placement
Occupied building friendly
Scheduling planned to reduce disruption
System setup included
Configuration, testing, and records
Documentation support
Photos, device records, reporting exports